Working from home under spotlight as flexibility fades

The pros and cons of employees working from home are weighed up in a Fair Work discussion paper. (David Mariuz/AAP PHOTOS)

Employee rights to work from home will come under the microscope as a shift into a post-pandemic world chips away at flexible job arrangements.

At the request of Employment and Workplace Relations Minister Tony Burke, the Fair Work Commission in September began a review of the modern award, which sets out terms and conditions of employment for about two million Australians.

As part of a broader review of ways workplaces can help employees balance work and care requirements, it will examine whether the award should include a right for Australians to work from home.

After the 2020 COVID-19 pandemic forced Australians indoors, as many as 40 per cent reported they still regularly worked from home in 2022.

However, some large corporations have begun cooling on the practice.

Tony Burke
Tony Burke says it should not be "an automatic thing" for employees to work from home.

In 2023, Commonwealth Bank ordered its employees to work from the office for at least 50 per cent of their working time while Westpac and National Australia Bank requested workers return to workplaces for two to three days per week.

But a Fair Work Commission discussion paper acknowledges a variety of benefits of working from home such as the expansion of employment opportunities, a reduction in time spent commuting and - in the case of a hybrid work model where employees work at home for two or three days a week - no reduction in productivity.

Mr Burke says the purpose of the industrial umpire's investigation is to find barriers in the award system that prevent flexible work in instances where it suits employers and employees.

"You can have situations sometimes where for rostering rules or whatever the rules might be, that apply to a particular award, you can end up with circumstances where the flexibility that employees and employers want might not be there," he told Sky News on Thursday.

Asked if employees should have the right to work from home, the minister said it should not be "an automatic thing" and "doesn’t work in a whole lot of work situations".

"There’s situations where it’s mutual benefit for the employer and the employee," he said.

"Where you’ve got those common interests, then of course you should do it."

Prime Minister Anthony Albanese said there were many benefits to working from home and the commission was looking for "win-wins". 

"We shouldn't have a one-size-fits-all approach to it, what we need is flexibility, a bit of common sense, and to look for measures that help workers but also help employees," he told reporters in Sydney. 

Opposition Leader Peter Dutton claimed attempts to enshrine the right to work from home showed the government was "presiding over a wishlist of the union movement".

City workers
Big companies have been encouraging people to work more in the office since the end of the pandemic.

"Flexibility is fine for workers and we encourage that," he told 2GB radio on Thursday.

"(But) the government has all sorts of problems when they're putting the union bosses ahead of workers."

A report from economic think-tank the Committee of Economic Development of Australia (CEDA) showed the remote working revolution has benefited workers with disabilities and mothers with young children.

The two groups have been recruited in greater numbers than other workers in occupations that underwent large transitions to remote work since 2020, the research released on Thursday found.

Carers and people with impactful health conditions have also greatly benefited from the changes induced by the pandemic and a strong labour market.

The analysis shows the groups, which typically had higher work-for-home rates, are now virtually level with the rest of the workforce in those select occupations.

"WFH has levelled the playing field," the report said.

But that did not mean it would remain.

"Embedding these gains even when the jobs market inevitably softens should be a priority," CEDA chief economist Cassandra Winzar said.

License this article

What is AAPNews?

For the first time, Australian Associated Press is delivering news straight to the consumer.

No ads. No spin. News straight-up.

Not only do you get to enjoy high-quality news delivered straight to your desktop or device, you do so in the knowledge you are supporting media diversity in Australia.

AAP Is Australia’s only independent newswire service, free from political and commercial influence, producing fact-based public interest journalism across a range of topics including politics, courts, sport, finance and entertainment.

What is AAPNews?
The Morning Wire

Wake up to AAPNews’ morning news bulletin delivered straight to your inbox or mobile device, bringing you up to speed with all that has happened overnight at home and abroad, as well as setting you up what the day has in store.

AAPNews Morning Wire
AAPNews Breaking News
Breaking News

Be the first to know when major breaking news happens.


Notifications will be sent to your device whenever a big story breaks, ensuring you are never in the dark when the talking points happen.

Focused Content

Enjoy the best of AAP’s specialised Topics in Focus. AAP has reporters dedicated to bringing you hard news and feature content across a range of specialised topics including Environment, Agriculture, Future Economies, Arts and Refugee Issues.

AAPNews Focussed Content
Subscription Plans

Choose the plan that best fits your needs. AAPNews offers two basic subscriptions, all billed monthly.

Once you sign up, you will have seven days to test out the service before being billed.

AAPNews Full Access Plan
Full Access
AU$10
  • Enjoy all that AAPNews has to offer
  • Access to breaking news notifications and bulletins
  • Includes access to all AAPNews’ specialised topics
Join Now
AAPNews Student Access Plan
Student Access
AU$5
  • Gain access via a verified student email account
  • Enjoy all the benefits of the ‘Full Access’ plan at a reduced rate
  • Subscription renews each month
Join Now
AAPNews Annual Access Plan
Annual Access
AU$99
  • All the benefits of the 'Full Access' subscription at a discounted rate
  • Subscription automatically renews after 12 months
Join Now

AAPNews also offers enterprise deals for businesses so you can provide an AAPNews account for your team, organisation or customers. Click here to contact AAP to sign-up your business today.

SEVEN DAYS FREE
Download the app
Download AAPNews on the App StoreDownload AAPNews on the Google Play Store